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The UK's leading scanner suppliers since 2001

0800 088 7362

Our friendly team are always happy to help
Mon-Fri 08:30-17:30

Frequently Asked Questions

If we haven't answered your question in our below help topics, please call us and we'll be happy to help - 0800 088 7362.
After Care
What warranty do I get?
Ordering, Payment & Delivery
Can I pay by invoice?
Can we lease scanners / shredders?
Do you supply to the public sector?
I've since seen the product cheaper elsewhere, can you refund the difference?
What if I cannot see what I'm looking for?
When will I receive delivery?
Scanner Help
Automatic document feeder (ADF) explained
Can the scanners be networked?
Confused? Not sure which scanner to choose?
Double feed detection explained
Drivers (TWAIN/ISIS etc.) explained
Duplex (double-sided) explained
Images per minute (IPM) explained
Optical Character Recognition (OCR) explained
Pages per minute (PPM) explained
Simplex (single-sided) explained

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Registered office: E File UK Ltd., Unit 11 Beaufort Court, Roebuck Way, Knowlhill, Milton Keynes, MK5 8HL Company registration number: 4315898 VAT no: 785 2676 82